Nav-CARE ‘s specially trained volunteer navigators help improve the lives of people living with chronic/terminal illness by creating connections to community services and resources and providing caring, compassionate emotional and social support.
- The clients will be referred by healthcare partners and or providers, community, and/or self-referral.
- The Society Services Coordinator will conduct a case by case assessment and review potential clients with the Executive Director to determine whether the client is appropriate for Nav-CARE.
- The focus will be on those adult clients that are facing any or all of the following but are not limited to:Loneliness and social isolation
- Increased disengagement with hobbies or activities
- Coping with transitions and multiple decisions
- Difficulty in finding or accessing information or resources
- Chronic Illness
- Extreme age
- Complicated Mental Health issues
- Volunteer Navigators are specially trained volunteers who work directly with clients and family members conducting regular in-home visits.
- Responsibilities may include:
- Provide emotional support to help the person live well with chronic /terminal illness
- Help identify and access community resources and healthcare services
- Identify resources that can help with needs now and in the future.
- Provide encouragement and companionship
- Maintain Oath of Confidentiality
Volunteer Navigators DO NOT:
- Accept or lend money
- Do the person’s banking
- Participate in any legal tasks of the client such as being a power of attorney, witnessing a will, council or advise the person.
- Share any information about the client except to Olds & District Hospice Society
- Share personal religious views or beliefs
- Become romantically involved with anyone in the household.
- Assist in mobility of the client